Lab Thread Pricing

During your free trial you will have access to our Pro plan. At the end of your trial, you can either continue on the plan you originally signed up to, or depending on which features you found most useful, you can upgrade or downgrade based on your needs.

If you choose to downgrade your plan, but have used any of the features available only in the higher plans, this data will become read only. You will need to upgrade your plan to continue editing and benefitting from these additional features.

You can manage your subscription — add seats, switch plan, or cancel your subscription — at any time. Simply log into your account, and click on your initials in the top right corner. Scroll down to “Subscription” and take it from there.

We’ll notify you before your 30 days is up. You can then choose to subscribe to the plan you initially chose, or transition to a different tier that better fits your laboratory’s needs.

We don’t believe in penalising success. Only the free academic-only plan has a limit on the number of seats per lab (5); all the other plans allow unlimited projects, and unlimited seats.

Each user’s storage capacity depends on the pricing plan. Core plans include 100 GB storage, Core + plans include 500 GB storage, and Pro plans include 1000 GB storage.

All our plans are 21 CFR part 11 compliant, however we only provide supporting documentation on the Pro plan.

Yes. It’s simple to import tabular data using our downloadable import spreadsheets that you can modify and use to rapidly import hundreds of entries at once, so that you don't lose your data's "Digital Thread" during the transition. For less structured data, our team will work together with new users to understand their existing data format and how to import this as straightforwardly as possible.